The Grand Mayan Nuevo Vallarta Hotel Puerto Vallarta, Puerto Vallarta - Reviews, Room Options & Prices 2025

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About the Hotel

Av. Pase De Las Moras S-N Fracc. Nautico Turistico, Puerto Vallarta, Mexico, 63735

The Grand Mayan Nuevo Vallarta, a 5-star resort with picturesque beaches, features 2 outdoor pools, a lazy river, and a well-equipped gym. The resort integrates a full-service spa, on-site shopping at Tempo Boutique and mini-market.

Spacious Beach View Rooms

The luxurious rooms at Grand Mayan Nuevo Vallarta come with balconies, safety deposit boxes, and sofa beds. Each air-conditioned unit includes bathrobes, ironing facilities, and cable TV.

Diverse Dining Options

Samba Restaurant serves all-day dining starting with breakfast buffet. Mondo Restaurant and Lounge houses a library and billiard tables.

Golf and Spa

The Grand Mayan complex features an 18-hole golf course and tennis court. Brio Spa and Body Care delivers poolside massages among various treatments.

Tours and Transport

Located 9.5 miles from Lic. Gustavo Diaz Ordaz Airport, with a 7-minute drive to Vallarta Adventures. The resort offers air, sea, and land tours.

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Getting around

A guide to all available transportation options

City Center

Puerto Vallarta 4.5 mi

Airports

Lic. Gustavo Diaz Ordaz (PVR) 6.8 mi

Tepic (TPQ) 102.1 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Kitchen facilities

Cookware/ Kitchen utensils

General

Safe deposit box

Guest Parking

Cookware/ Kitchen utensils

Room features

Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Location

Av. Pase De Las Moras S-N Fracc. Nautico Turistico, Puerto Vallarta, Mexico, 63735

Map view

Av. Pase De Las Moras S-N Fracc. Nautico Turistico, Puerto Vallarta, Mexico, 63735

City landmarks

Paseo de la Marina 31B

Estudio-Cafe

1.0 mi

Marina

Marina Nuevo Vallarta

1.0 mi

Golf Course

Vidanta Golf

3700 ft

Carretera a Tepic Kilometro 155

Aquaventuras Park

1.8 mi

Tepic - Puerto Vallarta Hwy Km. 155

Splash Parque Acuatico Vallarta

1.5 mi

Las Palmas 39

Sea Safari

4500 ft

Playa Royale

1.3 mi

Paseo de los Cocoteros

1.8 mi

Amusement Park

Dolphin Discovery Vallarta

1.7 mi

Playa Punta de Mita

2.1 mi

Beach

Marina Vallarta

2.6 mi

Beach

Blue Flag beach

2.0 mi

Gallery

Galeria de Arte Mata Ortiz

2.3 mi

Beach

Chedraui

2.2 mi

Sam's Club Nuevo Vallarta

2.2 mi

Spa Center

Masajes Nuevo Vallarta Patty Spa Riviera Suc. Marina Suites

2.3 mi

Puerto VallartaMexico

El Faro Lighthouse

2.6 mi

Beach

Etc Beach Club

2.4 mi

Avenida Paseo de La Marina sur 3 Condominios Marina Golf

Abdallahy 4D

2.6 mi

Paseo Cocoteros 35

Kite Towers Nuevo Vallarta

2.4 mi

Church

Anglican Church Puerto Vallarta

2.5 mi

Calle Paseo de Las Flores No. 505

Centro Internacional de Convenciones Puerto Vallarta

2.8 mi

Nayarit

Laguna Quelele

3.0 mi

Gallery

Galerias Vallarta

3.5 mi

Nearby

Nuevo Vallarta

Playa Vidanta Nuevo Vallarta

200 ft

Nuevo Vallarta

Show Del Lago

900 ft

Restaurants

Tramonto

100 ft

Boulevard Riviera Nayarit 254 Bahia de Banderas

Gong

200 ft

Boulevard Riviera Nayarit 254 Bahia de Banderas

La Cantina

200 ft

Boulevard Riviera Nayarit 254

Samba

1100 ft

Boulevard Riviera Nayarit 254 Grand Mayan Resort

Chiringuito

200 ft

Boulevard Riviera Nayarit 254 Bahia de Banderas

Sweet Paris

1.7 mi

Boulevard Riviera Nayarit 254 Bahia de Banderas

Havana Moon

3200 ft

Boulevard Riviera Nayarit 254 Bahia de Banderas

Cafe Del Lago at Vidanta Nuevo Vallarta

1.7 mi

Avenida Paseo De Las Moras S/n Hotel The Grand Mayan

Limon & Sal

1.7 mi

Boulevard Riviera Nayarit 254 Bahia de Banderas

Porto Bello Bistro & Lounge

2300 ft

Nuevo Vallarta Plaza Building loc. 4

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

7.2

Location

8.0

Service

6.4

Dining

6.6

Jason

United States of America, March 2025

7.2/10

My stay at The Grand Mayan in Nuevo Vallarta was mixed, starting with lengthy check-in issues and being bombarded with timeshare presentations. However, the beautiful hotel and friendly staff made up for some frustrations, especially when I found fantastic dining experiences like at Havana Moon. Overall, while the appeal of the resort is high, the not-so-great management practices and aggressive sales tactics left me feeling skeptical about a return visit.

Rooms

8.0

The one-bedroom suite was spacious with a nice plunge pool, though the view of the parking garage was disappointing.

Service

6.0

Staff were generally friendly and helpful, but the front desk service was slow and somewhat disorganized, especially during check-in.

Location

7.0

The resort is on a beautiful beach, but navigating the large hotel was often confusing, and getting off-site requires transportation.

Dining

7.0

Dining at Havana Moon was a highlight with great food and ocean views, but other restaurants like Samba fell short in both service and quality.

Facilities

9.0

The pools and lazy river were gorgeous and well-kept, although getting a lounge chair can be a challenge due to early reservation tactics.

Gordon

United States of America, March 2025

6.6/10

I had a tremendous time at The Grand Mayan, enjoying the expansive hotel and beautiful views from my room. The comfortable bed made my stay even more pleasant, though I faced some challenges, particularly with the room's view and check-in process. Overall, the dining options were good, especially the breakfast at Cafe de Lago. 🏖️🍽️

Rooms

8.0

My room had an amazing view over the pools to the ocean, but some of my family members faced issues with poor views due to landscaping blocking their sight. The bed was extremely comfortable, enhancing my overall experience.

Service

6.0

I found the beach service to be very attentive, with waiters like Eduardo providing cold drinks and snacks. However, the restaurant service at La Cantina was disappointing, with long wait times and cold food.

Location

9.0

The resort is beautifully located by the ocean, but getting to the beach from the chairs can be quite a trek. It was also convenient to have shuttles available to navigate the massive hotel.

Dining

8.0

Dining at Cafe de Lago was a highlight, especially for brunch. Other places like Ola Mulata offered great beach snacks. However, some food quality and service issues at La Cantina were frustrating.

Facilities

7.0

The hotel features numerous pools and a lazy river, which my grandkids loved. However, maintenance issues were present, and internet access could be improved.

Luke

United States of America, January 2025

5.6/10

My stay at The Grand Mayan Nuevo Vallarta was both enjoyable and frustrating. The resort itself is beautiful, surrounded by lush greenery and featuring impressive amenities like multiple pools and a lazy river. However, the aggressive timeshare sales tactics during check-in created a stressful beginning to my vacation. While I loved my spacious room with a plunge pool, I couldn't overlook the challenges with the check-in process and service delays.

Rooms

8.0

My room was spacious with a plunge pool and a large bathtub. and while the view was disappointing, the cleanliness and service were commendable.

Service

7.0

The staff overall were friendly and attentive, with some exceptions in service speed. At times, I found the check-in process slow and confusing.

Location

9.0

The resort is situated in a stunning area, surrounded by beautiful beaches and gardens. it's a large hotel that provides a sense of seclusion while still being accessible.

Dining

7.0

There were a variety of dining options available, and a highlight was my experience at Havana Moon. though some restaurants had strict dress codes and slow service.

Facilities

8.0

The facilities are impressive with multiple pools, a gym, and various activities. However, poolside service was notably slow and could be improved.

Dennis

United States of America, November 2024

5.0/10

The Grand Mayan in Nuevo Vallarta offers stunning grounds and a beautiful beach, making for a picturesque stay. However, the service can be intrusive with relentless timeshare pitches, and my room experiences were marred by cleanliness issues and unwelcome pest encounters. Dining options were average at best, with some meals being overpriced for the quality provided.

Rooms

6.0

I was in a 1-bedroom grand suite that was spacious and clean, featuring a small pool on the balcony. However, I dealt with multiple room changes due to cleanliness issues and noisy neighbors, which was frustrating.

Service

5.0

The staff worked hard to provide a good experience, but their efforts were often overshadowed by aggressive timeshare sales tactics and confusing check-in procedures.

Location

7.0

The resort's lush grounds and proximity to the beach were highlights, but getting around required long walks or shuttles, which could be cumbersome, especially when carrying luggage.

Dining

5.0

Food at the resort was generally mediocre and overpriced. I found myself leaving the hotel for more reasonable and tastier local options, which detracted from the overall experience.

Facilities

6.0

The resort facilities were beautiful and there was plenty to do, but I felt the layout created unnecessary challenges in accessing different areas and amenities.

John

United States of America, October 2024

7.2/10

My stay at The Grand Mayan Nuevo Vallarta was a mix of highs and lows. The lush surroundings and beautiful beaches were a highlight, with the service from staff like Miroslava and Viridianna being a standout. However, I faced significant issues with room changes and persistent pest problems that really detracted from my experience. While I appreciated the cleanliness of the hotel and the enjoyable entertainment, the aggressive sales tactics and management's response to my concerns were frustrating.

Rooms

6.0

I was initially given a room on the first floor that faced the lazy river, which was not what I requested. After several room changes due to cleanliness and maintenance issues, I finally received a satisfactory room on the sixth floor.

Service

8.0

The service staff were consistently pleasant and dedicated, making my stay more enjoyable despite the issues I faced.

Location

8.0

The resort is beautifully located among palm trees and along the beach, which provides a lovely atmosphere.

Dining

6.0

While there were decent dining options, the food quality was inconsistent, and prices felt high for what was offered. I found much better local restaurants outside the resort.

Facilities

7.0

The hotel itself is clean and well-maintained, although I experienced issues with pests during my stay.